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Privacy Policy
Effective Date: April 20, 2026 Last Updated: April 20, 2026
At ChaseFargo, your financial privacy and data security are our highest priorities. This Privacy Policy outlines how we collect, use, and protect your personal and financial information in compliance with global standards, including GDPR, CCPA, and PSD2.
1. Information We Collect
To provide our secure banking services, we collect several categories of data:
Identity Information: Full name, date of birth, and government-issued identification (for KYC/AML compliance).
Contact Details: Email address, phone number, and residential or billing address.
Financial Data: Bank account numbers, transaction histories, credit scores (for loan applications), and source of funds documentation.
Technical Data: IP address, device type, and biometric identifiers (if enabled for app login).
2. How We Use Your Data
We process your information only for legitimate business and legal purposes:
Identity Verification: To verify who you are and prevent fraud or money laundering.
Service Delivery: To facilitate withdrawals, process manual deposits, and manage your dual-wallet architecture.
Loan Assessment: To evaluate creditworthiness for personal or business lending.
Communications: To send transaction alerts, security notifications, and updates regarding your refund status.
3. Data Security & Protection
We employ military-grade security measures to safeguard your capital:
Encryption: All data is encrypted both at rest and in transit using TLS 1.3 protocols.
Vault Architecture: Your Savings Wallet data is isolated from public-facing interfaces to prevent unauthorized access.
Zero-Knowledge Principles: We minimize data storage. Once identity verification is complete, sensitive documents are pseudonymized or deleted where legally permissible.
4. Sharing of Information
ChaseFargo does not sell your personal data. We only share information with:
Banking Partners: To settle ACH, Wire, and Instant transfers.
Regulatory Bodies: When required by law to report suspicious activity or fulfill tax obligations.
Service Providers: Trusted third-party tools (e.g., identity verification or SSL providers) that are contractually bound to our high privacy standards.
5. Your Privacy Rights
Depending on your jurisdiction, you have the following rights regarding your data:
Right to Access: Request a portable copy of all data we hold about you.
Right to Rectification: Correct any inaccurate or outdated information in your profile.
Right to Erasure: Request the deletion of your account and associated data (subject to legal data retention requirements for financial institutions).
Right to Object: Opt-out of marketing communications or automated profiling at any time.
6. Data Retention
As a financial institution, we are legally required to retain certain transaction and identity records for a period of 5 to 7 years (depending on local regulations) even after an account is closed. After this period, data is permanently purged or anonymized.
7. Contact Our Privacy Office
If you have questions about this policy or wish to exercise your data rights, please contact our Data Protection Officer (DPO) via the Live Chat portal or at message@chasefargo.com.
Consent Notice: By using the ChaseFargo platform, you consent to the collection and processing of your data as described above. We will notify you via email of any significant changes to this policy.